Choose the perfect plan
Bronze
Gx CHANNELS
- Gx Social
- SMS intergration
- Bulk sms intergration
- Email intergration
Voice
- Inbound
- Outbound-Generic
- Voice broadcast
Gx IVR
- Up to 2 levels
- Up to 3 levels
- Up to 4 levels
Support
- 8*5 - 12*7
- 24 hr
Gx Reports
- Call detail records
- Dashboard
- Billing
- Call volume trends
- Service level
- Agent perfomance
- Agent progress
- Gx IVR usage
- Gx IVR analytics
Updates
- Minor
- Gx CRM
- Gx ACD
- Gx Ticketting
- Gx Surveys
- Dedicated cloud server
- Computer telephony intergration
- Lead management system
- Knowledge base system
- Call recording
- Workforce management
- User management
Gold
Gx CHANNELS
- Gx Social
- SMS intergration
- Bulk sms intergration
- Email intergration
Voice
- Inbound
- Outbound-Click to call
- Voice broadcast
Gx IVR
- Up to 2 levels
- Up to 3 levels
- Up to 4 levels
Support
- 8*5 - 12*7
- 24 hr
Gx Reports
- Call detail records
- Dashboard
- Billing
- Call volume trends
- Service level
- Agent perfomance
- Agent progress
- Gx IVR usage
- Gx IVR analytics
Updates
- 4 Feature/year
3rd part intergration
- Up to 1 systems
- Up to 3 systems
- Gx CRM
- Gx ACD
- Gx Ticketting
- Gx Surveys
- Dedicated cloud server
- Computer telephony intergration
- Lead management system
- Knowledge base system
- Call recording
- Workforce management
- User management
Free Trial
Gx CHANNELS
- Gx Social
- SMS intergration
- Bulk sms intergration
- Email intergration
Voice
- Inbound
- Outbound-Click to call
- Voice broadcast
Gx IVR
- Up to 2 levels
- Up to 3 levels
- Up to 4 levels
Support
- 8*5 - 12*7
- 24 hr
Gx Reports
- Call detail records
- Dashboard
- Billing
- Call volume trends
- Service level
- Agent perfomance
- Agent progress
- Gx IVR usage
- Gx IVR analytics
Updates
- 4 Feature/year
3rd part intergration
- Up to 1 systems
- Up to 3 systems
- Gx CRM
- Gx ACD
- Gx Ticketting
- Gx Surveys
- Dedicated cloud server
- Computer telephony intergration
- Lead management system
- Knowledge base system
- Call recording
- Workforce management
- User management
Silver
Gx CHANNELS
- Gx Social
- SMS intergration
- Bulk sms intergration
- Email intergration
Voice
- Inbound
- Outbound-Predictive
- Voice broadcast
Gx IVR
- Up to 2 levels
- Up to 3 levels
- Up to 4 levels
Support
- 8*5 - 12*7
- 24 hr
Gx Reports
- Call detail records
- Dashboard
- Billing
- Call volume trends
- Service level
- Agent perfomance
- Agent progress
- Gx IVR usage
- Gx IVR analytics
Updates
- 4 Major/year
3rd part intergration
- Up to 1 systems
- Up to 3 systems
- Gx CRM
- Gx ACD
- Gx Ticketting
- Gx Surveys
- Dedicated cloud server
- Computer telephony intergration
- Lead management system
- Knowledge base system
- Call recording
- Workforce management
- User management
