Choose the perfect plan

Bronze

Gx CHANNELS

  • Gx Social
  • SMS intergration
  • Bulk sms intergration
  • Email intergration

Voice

  • Inbound
  • Outbound-Generic
  • Voice broadcast

Gx IVR

  • Up to 2 levels
  • Up to 3 levels
  • Up to 4 levels

Support

  • 8*5 - 12*7
  • 24 hr

Gx Reports

  • Call detail records
  • Dashboard
  • Billing
  • Call volume trends
  • Service level
  • Agent perfomance
  • Agent progress
  • Gx IVR usage
  • Gx IVR analytics

Updates

  • Minor
  • Gx CRM
  • Gx ACD
  • Gx Ticketting
  • Gx Surveys
  • Dedicated cloud server
  • Computer telephony intergration
  • Lead management system
  • Knowledge base system
  • Call recording
  • Workforce management
  • User management

Gold

Gx CHANNELS

  • Gx Social
  • SMS intergration
  • Bulk sms intergration
  • Email intergration

Voice

  • Inbound
  • Outbound-Click to call
  • Voice broadcast

Gx IVR

  • Up to 2 levels
  • Up to 3 levels
  • Up to 4 levels

Support

  • 8*5 - 12*7
  • 24 hr

Gx Reports

  • Call detail records
  • Dashboard
  • Billing
  • Call volume trends
  • Service level
  • Agent perfomance
  • Agent progress
  • Gx IVR usage
  • Gx IVR analytics

Updates

  • 4 Feature/year

3rd part intergration

  • Up to 1 systems
  • Up to 3 systems
  • Gx CRM
  • Gx ACD
  • Gx Ticketting
  • Gx Surveys
  • Dedicated cloud server
  • Computer telephony intergration
  • Lead management system
  • Knowledge base system
  • Call recording
  • Workforce management
  • User management

Free Trial

Gx CHANNELS

  • Gx Social
  • SMS intergration
  • Bulk sms intergration
  • Email intergration

Voice

  • Inbound
  • Outbound-Click to call
  • Voice broadcast

Gx IVR

  • Up to 2 levels
  • Up to 3 levels
  • Up to 4 levels

Support

  • 8*5 - 12*7
  • 24 hr

Gx Reports

  • Call detail records
  • Dashboard
  • Billing
  • Call volume trends
  • Service level
  • Agent perfomance
  • Agent progress
  • Gx IVR usage
  • Gx IVR analytics

Updates

  • 4 Feature/year

3rd part intergration

  • Up to 1 systems
  • Up to 3 systems
  • Gx CRM
  • Gx ACD
  • Gx Ticketting
  • Gx Surveys
  • Dedicated cloud server
  • Computer telephony intergration
  • Lead management system
  • Knowledge base system
  • Call recording
  • Workforce management
  • User management

Silver

Gx CHANNELS

  • Gx Social
  • SMS intergration
  • Bulk sms intergration
  • Email intergration

Voice

  • Inbound
  • Outbound-Predictive
  • Voice broadcast

Gx IVR

  • Up to 2 levels
  • Up to 3 levels
  • Up to 4 levels

Support

  • 8*5 - 12*7
  • 24 hr

Gx Reports

  • Call detail records
  • Dashboard
  • Billing
  • Call volume trends
  • Service level
  • Agent perfomance
  • Agent progress
  • Gx IVR usage
  • Gx IVR analytics

Updates

  • 4 Major/year

3rd part intergration

  • Up to 1 systems
  • Up to 3 systems
  • Gx CRM
  • Gx ACD
  • Gx Ticketting
  • Gx Surveys
  • Dedicated cloud server
  • Computer telephony intergration
  • Lead management system
  • Knowledge base system
  • Call recording
  • Workforce management
  • User management

For Any Inquiries Contact Us

KENYA

+254 709 256 001

sales @goip.co.ke

Centro Hse, 2nd floor,Westlands,Nairobi

ETHIOPIA

+251 11 617 6440

sales@goipethiopia.com

Bata Complex,22 Mazoria ,Addis Ababa