Go Experience
The Go-Experience is a customer experience solution for Governments’ and businesses to enable them communicate with their customers in and effective, timely and convenient way, and receive customer feedback in the same manner enhancing their customers experience.
Solution Offerings
Easy to integrate
Our flexible architecture allows customization and application integrations, as well as seamless management and user experience.
Seamless Omni-channel interactions
Engage with customers on a variety of communication channels from a single intuitive dash board that includes voice calls, digital channels, SMS and Web chats
Real time reports and tracking
Get insights on customer experience from the feedback and tracking. The reports can be analyzed to provide insights for management and decision making.
Deployment
Our solution offers different deployment options to meet your specific requirements
On Premise
The contact center solution is resident on your premises and hosted in your servers
Cloud/Hosted
Access the entire Go-Experience solution via the internet from GoIP’s cloud infrastructure. You can access it from anywhere be it in your office or a location of your choice.
Hybrid
A hybrid set up is where some components of the Go-Experience solution are on premise while others are hosted/ on GoIP cloud infrastructure.
Our clients
Client Impact Stories
